Privacy

Kille respects your privacy and is committed to protecting your personal information. This policy explains what information we collect through our website, why we collect it and how it is used.

Who We Are

Kille is responsible for the personal information collected through this website and in connection with enquiries and orders.

Kille
The Strand
5 Tanyard Lane
Winchelsea
TN36 4JY

hello@killedesign.co.uk
07824 874649

Information We Collect

When you contact Kille, request a quote or place an order, we may collect information including:

Your name
Email address
Telephone number
Billing or delivery address
Details about your enquiry, project or order
Any other information you choose to provide

Our website may also collect technical information such as your IP address, browser type, device information and how you use the website.

How We Use Your Information

We use your personal information where necessary to:

Respond to enquiries
Discuss and prepare designs or quotations
Process and manage orders
Arrange delivery or installation
Provide customer service
Maintain appropriate business and financial records
Operate, secure and improve our website
Meet our legal and regulatory obligations

We do not sell your personal information.

Cookies & Analytics

Our website may use cookies and similar technologies to help it function correctly and to understand how visitors use it.

This may include analytics services that provide information such as pages visited, time spent on the website, approximate location, device type and how visitors arrived at the site.

Where required, non-essential cookies will only be used with your consent. You can manage your preferences through the cookie settings available on the website.

Sharing Your Information

We only share personal information where it is necessary to provide our services or operate our business.

This may include trusted third parties such as:

Website and hosting providers
Payment and accounting providers
Delivery companies and couriers
Professional advisers or service providers
Analytics and website technology providers

We may also disclose information where required by law.

We only provide third parties with the information reasonably necessary for them to provide their service.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected and to meet any legal, accounting or reporting requirements.

Customer and transaction records may be retained for up to six years where required for accounting, tax or legal purposes.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

Where we use third-party services to process information, we take reasonable steps to ensure appropriate safeguards are in place.

Your Rights

Under UK data protection law, you may have the right to:

Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Restrict or object to certain uses of your information
Request a copy of certain information you have provided to us
Withdraw consent where we rely on consent to process your information

To exercise any of these rights, contact hello@killedesign.co.uk.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO) if you have concerns about how your personal information is being handled.

Third-Party Websites

Our website may contain links to other websites. Kille is not responsible for the privacy practices or content of third-party websites, so we recommend reviewing their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements.

The latest version will always be published on this page.

Last updated: September 2026