PRIVACY POLICY

Website privacy policy

This website is operated by Kille Furniturn and design.  We take your privacy very seriously; therefore we urge you to read this policy very carefully because it contains important information about:

  • who we are,
  • how and why we collect, store, use, and share personal information,
  • your rights in relation to your personal information, and
  • how to contact us and supervisory authorities in the event that you have a complaint.

Who we are

Kille Furniture (‘we’ or ‘us’) collect, use, and are responsible for certain personal information about you.  When we do so, we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website address is: www.kille.uk

The personal information we collect and use

  1. Personal information you provide to us

We collect the following personal information that you provide to us:

name;

address;

email address;

telephone number.

Some examples of when we collect this information include:

when registering for an account;

when making a purchase; 

when completing the contact form.

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall contest on their behalf to the processing of their personal data;

shall receive any date protection notices on their behalf; and

shall consent on their behalf to the transfer of their personal data abroad.

c) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website.  Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and information about them.  

It should be noted that, our cookies, or similar technologies, are owned and controlled by third parties who will also collect personal information about you.  Please read the sections ‘Visitors to Sites with Jetpack installed’ at the following link: https://automattic.com/cookies/ as well as the section titled ‘Analytics’ at the following weblink: https://policies.google.com/technologies/types?hl=en for more information on the cookies and/or similar technologies used on this website.

For example, we use cookies to monitor and/or collect the following information:

traffic data, including numbers and times of visits and views to our site and pages;

location data;

likes and comments;

IP addresses.

This information helps us to build a profile of our users.  Some of this information may be aggregated to statistical, which means that we will not be able to identify you individually.

How we use your personal information

We collect information about our users for the following purposes:

to identify you and manage any accounts you hold with us;

to process your order; and

for statistical analysis.

Who your information may be shared with

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.

Some of the information provided to us by you will be shared with the third parties listed below in order for them to provide us with the relevant services to run our website.

Automattic

The services we use through Automattic include, but are not limited to, Jetpack by WordPress, WooCommerce, and Akismet.  Below we outline what data we share with them and why, as well as provide links to any relevant privacy policies:

Contact Form

Data Used: The contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Gravatar Hovercards

Data Used: This feature will send a hash of the user’s email address (if they submitted a comment on the site using their email address that is attached to an active Gravatar profile) to the Gravatar service (also owned by Automattic) in order to retrieve their profile image.

Infinite Scroll

Data Used: In order to record page views via WordPress.com Stats with additional loads, the following information is used: IP address, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: Page views will be tracked with each additional load (i.e. when you scroll down to the bottom of the page and a new set of posts loads automatically).  We have enabled Google Analytics to work with this feature so a page view event will also be sent to the appropriate Google Analytics account with each additional load.

Comments

Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. Akismet (also owned by Automattic) is enabled on the site, so the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.

Activity Tracked: The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies.

Data Synced: All data and metadata (see above) associated with comments. This includes the status of the comment and whether or not it was classified as spam by Akismet.

Mobile Theme

Data Used: A visitor’s preference on viewing the mobile version of a site.

Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

Repeat Visitor Block

Data Used: The Repeat Visitor block records page views by setting a cookie named `jp-visit-counter` in the visitor’s browser, which is incremented on each visit. This cookie is stored only in the browser and not recorded in our databases.

Search

Data Used: Any of the visitor-chosen search filters and query data in order to process a search request on the WordPress.com servers.

Sharing

Data Used: When official sharing buttons are active on the site, each button loads content directly from its service in order to display the button as well as information and tools for the sharing party. As a result, each service can in turn collect information about the sharing party. When a non-official Facebook or a Pinterest sharing button is active on the site, information such as the sharing party’s IP address as well as the page URL will be available for each service, so sharing counts can be displayed next to the button. When sharing content via email, the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here: https://policies.google.com/privacy?hl=en-US.

Video Hosting

Data Used: For video play tracking via WordPress.com Stats, the following information is used: viewer’s IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Video play events will be sent to Google Analytics, as well.

Activity Tracked: Video plays.

WooCommerce Services

Data Used: For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced: For payments, WooCommerce Services send the purchase total, currency, and customer’s billing information to PayPal. Please see PayPal’s Privacy Policy for more details here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev.

For additional information on how Automattic process information about you as visitors to our site in connection with the services they provide to us, please refer to Automattic’s ‘Privacy Notice for Visitors to Our Users’ Sites’ at the following weblink: https://automattic.com/privacy-notice/.

Google Analytics

Data Used: Please refer to Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en-US for the specific type of data it collects. Google Analytics does offer IP anonymization, which can be enabled by the site owner.

Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption.

AMP for WP

Please review their Privacy Policy here: https://ampforwp.com/privacy-policy/.

Royal Mail / Parcelforce / ParcelHero

Depending on your selected method of delivery, on the type of product(s) we are shipping, and the location of where we are shipping it to, we may provide your name and shipping address to any of these three delivery companies in order to get your order to you.  You can view each of their privacy policies at the weblinks below:

https://www.royalmail.com/gdpr

https://www.parcelforce.com/privacy

https://www.parcelhero.com/en-gb/terms/privacy-policy

Whether personal information has to be provided by you, and if so why

The provision of the following information is required by you:

name – when completing the contact form, creating an account, or placing an order;

address (billing and/or shipping) – when placing an order and can be added to account details;

email address – when completing the contact form, creating an account, or placing an order;

telephone number – when placing an order.

This is to enable us to do the following:

name – for customer service, delivery, and payment purposes;

address – for delivery and payment purposes;

email address – for confirmation of orders, and for customer service purposes;

telephone number – for customer service purposes.

We will inform you at the point of collecting information from you, whether you are required to provide information to us.  

We do not use the information submitted by you for marketing purposes.

How long personal information will be kept

We will hold your personal information for the following periods:

contact form submissions – 6 months;

analytics records – 1 year; and 

customer purchase records – 6 years.

These periods are no longer than necessary in each case.

For users that register for an account on our website, WordPress also store the personal information the user provides in their user profile.  All users can see, edit, or delete their personal information at any time (except they cannot change their username).  Website administrators can also see and edit that information.

Reasons we can collect and use your personal information

We rely on contract as the lawful basis on which we collect and use your personal information.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way.  Please refer to Automattic’s GDPR FAQs for further information at the following weblink: 

We limit access to your personal information to those who have a genuine business need to know it.  Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measure to keep your information secure.

We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we use all reasonable efforts to secure your personal data, in using the site, you acknowledge that the use of the internet is not entirely secure and, for this reason, we cannot guarantee the security or integrity of any personal data that are transferred form you or to you via the internet.  If you have any particular concerns about your information, please contact us using the details below.

Some of the third parties we use are located outside of the UK.  We will ensure that data is protected to a level which meets the requirements of UK law.

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights, free of charge.  In summary, those include rights to:

  • fair processing of information and transparency over how we use your personal information;
  • access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address;
  • require us to correct any mistakes in your information which we hold;
  • require the erasure of personal information concerning you in certain situations;
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit those data to a third party in certain situations;
  • object at any time to processing of personal information concerning you for direct marketing;
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affecting you;
  • object in certain situations to our continued processing of your personal information;
  • otherwise restrict our processing of you personal information in certain circumstances;
  • claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

If you would like to exercise any of these rights, please:

  • email, call, or write to us;
  • let us have enough information to identify you;
  • let us have proof of your identity (a copy of your driving licence, passport, or a recent credit card/utility bill);
  • let us know the information to which your request relates.

Changes to the privacy policy

This privacy policy was published on 17/08/2020 and last updated on 17/08/2020.

We may change this privacy policy from time to time.  You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.